Powerful In-SIM Quality of
Experience (QoE) Solutions
Applied to Numerous Use Cases

Key Use Cases

Our solutions have been applied across a broad range of business functions. The following represent some examples of customer use-cases. Contact us for more examples or to discuss your specific needs

• Identification of poor RAN performance and where customers can receive radio from a competitor
• Identification of poor service experienced by high ARPU generating customers and quick resolution reducing churn
• Visibility of service provided to outbound roaming customers
• Customer retention/churn reduction
• Optimizing investment in Drive Testing
• Detection of fraudulent/cloned devices
• Demonstration to Regulator of actions to resolve QoE issues
• Device analytics demonstrating best and worst-performing handsets
• Better informed Customer Service Representative’s enabling shorter calls and 1st-time resolution